Zar Online Casino Complaint

Hi Rick I hope you able to help me.

A few ago ZAR CASINO took almost R600 out of my account without my permission. I’ve contacted my bank and they say that ZAR casino does have. I desperately need that funds back I’ve been emailing back and forth and they are refusing. My email address is [email protected]

Wel I’m not happy they keep sending h mail of u will receive this and that bonus if u dep money and after h do dep money no bonus after a struggle u get a crap bonus 100 spin but 1 spin =0.30 cent its teribble all lies that they promise big scam they running

Good day, yes it seems like ZAR casino is a scam because I deposit money, had some winnings but when I tried to withdraw there is forever an active bonus preventing me from doing it. I contacted support numerous times but no response. I contacted live chat and Rose there told me she canceled all pending bonuses but she didn’t do that. I took screenshots from all my conversations with her Rose at ZAR casino live chat.

ZAR CASINO
I too have 2 payouts pending and they are not responding to my emails.
The online chat now says that my account will be closed, because I had a previous account! I created a new account because I forgot all my login details for the previous account.
I have queried and queried and receive no response.
PLEASE ASSIST
Regards
Karen

This is supposed to be the best online casino aimed at and for South Africa – must be because they are as corrupt and fraudulent as the rest of the country…
After redeeming a bonus, I met the play through requirements and then forfeited the bonus amount of R300…and went on to WIN R5000 which I tried withdrawing.
I emailed them all required documents, I made a deposit as requested to ‘ACTIVATE’ my account (which in itself is stupid because how could I have played if my account wasn’t active…only to have R500 transferred to me 10 days after the withdrawal request. Where is the other R4500 and during this whole time, the live chat is useless and the support staff are just full of stories, one after another…it appears as if my email address is blocked as 3 emails have not been delivered…yet they keep sending me promotional things for more deposits…NOT A CHANCE!!!

AVOID THIS AT ALL COSTS, NO MATTER HOW GOOD IT LOOKS…THEY ARE SCAM ARTISTS…I HAVE ALSO REPORTED IT TO THE NATIONAL GAMBLING BOARD…

Same with me… I claimed R3000.00 on the Friday 28 Aug and it came off my ZAR account balance and i received a email requesting my banking details. I took a screenshot that i had no active bonus on my zar account. I have checked now the 01 Sep to see if they have transferered the money and noticed the R3000 is transfered back to my ZAR account AND the operator loaded R369.02 bonus on my account on the 31 Aug without me claiming any bonus or loading cash on my account! Operators useless and keep on telling me you have an active bonus. Who is in charge of ZAR Casino or where can this be reported. I have enough screenshots to proof my case. They fail to answer my emails.

Hi it’s correct it seems this casino doesn’t pay out. I have about R136 000 in my account purely from winnings not from any deposit. So max withdraw is 5000 a week so yeah it will take time. I first requested a withdrawal on 10th December and now received an email saying i will only receive my first money on 4th January. In terms and conditions it states 3 -5 business days please help

I won R12000 cashed out then they said no i can only cash out R1000

Hi there. I deposited R100 into zarcasino, it did not show up in my account, but I did get an sms and it shows in my bank statement that the amount was indeed taken out. I hav contacted them via live chat and thru email. Have sent them relevant docs, but till now I have not been credited with my money, nor have I been given back my money.

ZAR CASINO CUSTOMER SERIVE PEOPLE ARE RUDE AND NOT EFFICIENT EVERYTIME I DEPOSIT I STRUGGLE 5 OR 6 TIMES AND WEN THE MONEY FINALY COMES OUT OF MY ACCOUNT THEN IT DOES NOT REFLECT THEN I HAVE TO SEND THEM PROOF OF PAYMENT AND BANK STATEMENTS AND WAIT ALMOST A WEEK FOR MY MONEY THEY DON’T EVEN WANT TO COMPENSATE FOR WAISTING MONEY THEY THINK IT DOES NOT TAKE DATA TO CHAT TO THEM AND TO SEND THEM THESE DOCUMENTS ALL THE TIME…. THIS IS THE 6 OT 7TH TIME IT HAPPENS WHEN I MAKE A DEPOSIT AND IT DOES NOT REFLECT BUT IT’S TAKEN OUT OF MY ACCOUNT THEY NEED TO UPGRADE THERE PAYMENT OPTIONS SND THEY NEED TO FIND A WAY TO SEND OUT MONEY BACK IMMEDIATELY OR ADD IT TO THE ACCOUNT WHEN THEY SEE THE POP!!!!!! ALSO THEY KNOW IT TAKES INTEREST FROM OUR ACCOUNT WHEN WE DESPUT BUT THEY WON’T EVEN GIVE A FU KEN R10 AS COMPENSATION LAST WEEK I PLAYED OVER R400 ON 1 GAME N I DDNT EVEN GET 1 SPIN HOW FU KED UP IS THAT????

Hi I also withdrawn R700 last week Tuesday and R1400 Thursday I haven’t received any of my winnings from Zar casino and am owing please hoping that zar will pay me my winnings back so that I can pay people back there money but none of wat I was planning happened please I need my money on my account this please help

I have made a withdrawal 5 days ago from the ZAR casino even today I haven’t received the money…they even reversed the withdrawal and when I contact the live consultants they tell me stories I really want the money back and I regret putting my money in that casino if only I read reviews I would never have deposited money

Went onto Zar plays lost. Closed acc then a consultant called me few weeks later offered me spins and bonus so it started to get tempting. I lost 50 thousand in one month. Zar is horrible they let you win and take all. I asked for some of my money back they refused. Definitely money making online casino they get you in to take your money.

Zar is horrible taking money luring people in with free bonus and spins to make you lose your own money lost 50K in one month. And then you close the acc and consultants refuse so they give you more to play with then you put money in again this is how they take money. I asked for a rebate of my money back no response

ZAR Casino is thieves!!!!!!!!!!!!!!! Won on free spins mony is gone after 3 system errors and al answer that i get is you are in a bonus thing. I won R3000 and after a few system erros on winnings the cresit was not added. I might be stuppit but i can count when it comes to my mony. Now i have nothing to show for it. Not happy plz people stop paying these people they steal your mony

Wow why didnt I see this complaints before signing up with Zar casino. I had winnings of R7500 after reversing some of the finds I was left with R6400 now today my claim was processed and only R1000 paid out to ke. What kinda robbery is this. Please assist

I have won.But they keep on say I must pay to get the money.if we win why must we pay to get the money.dont trust these guys

Hi is zar casino a scam or legit

Helo

They are up to shit casino ,they are robbing the customers if i must tell you how match ive lost here its ridiculous how the pay out sttings are and the same stories each and every day, on 10000 not even a freespin or a nice lines to pay you back dont understand me wrong but there are no ways that a casi o can be dead like zarcasino and every time same old stories they machines are getting tested .is there some one who can assist me with this matter because a lost a lot of money .Guys stay away from this casino they are big big scammers

I had wining of 1800 and they only deposited 1250 and as soon as it was deposited it took all the winnings including the money that was In the bank account. Staff I don’t know of. Ave tried to ask them but no response. Wondering if it was fraud and in thing where by they can access your winnings and use the bank account details to do card payments.

I have withdrawn a winning of R500 two weeks ago but it’s still pending. When will they deposit my money in my bank account. They rather told me that I must deposit a R250 in their account so that they can release my R500. Which casino pays out winning but you must deposit money in for your winnings.